Key Features of Our Services
Our services are client focused and we work to satisfy specific needs of our organisational customers.
Customer needs – we create services to exactly match your requirements.
- We work closely with commissioners
- All clients are fully risk assessed prior to engagement.
- We listen to and support officers and adapt our services where appropriate.
- We provide a full management reports to agreed targets.
- Our services are aligned to HMPS targets.
Client Focus – our services are structured around our mutual clients.
- Our mental health expertise allows us to work with most individuals.
- Our service is flexible and modular so we can respond quickly to changing needs.
- We support beyond prison and into the community.
- We sign post where necessary.
total journey approach
Quality – our services comply with strict quality requirements:
- We have a full set of procedures in place to match voluntary sector best practice
- Aligned to HMPS processes
- Positive feedback and increasing referral rates
Partnership working – our services integrate with existing provision
- We foster working partnerships with other providers.
- We source external expertise as necessary.
- We aim to offer a ‘one stop shop’ approach.
Demonstration – ‘Don’t just take our word for it – allow us to show you results’.
